Terms and Conditions
Cancellations: You must give us notice as soon as you wish to withdraw from a course. A 50% refund will be provided if at least 2 days' notice is provided.
You may not attend the course if you have symptoms of coronavirus, or if you have tested positive, or if you have been asked to self-isolate or quarantine. Cancellations directly and unexpectedly caused by Covid-19 will be refunded in full regardless of the amount of notice provided.
It is your responsibility to understand and complete the pre-requisites for your course. If you are unable to complete them you should cancel as per point 1 above.
If you are unprepared for the course or do not arrive on time, you will not be allowed to take part and no refund will be offered.
We will endeavour to run the course on the advertised dates, but in some cases we may have to cancel or postpone courses e.g. due to staff illness or insufficient candidates. If we cancel the course we will offer you a postponed date or refund you in full.
Due to time constraints, training and assessment courses will not always cover every item on the syllabus. Candidates are responsible for their own learning and the course handbook is a suggested starting point.